Last updated: June 27, 2026
This Purchase, Shipping & Refund Policy applies to book purchases made through this website or linked checkout pages for From Skid Row to CEO.
- Book Orders
From Skid Row to CEO may be available for purchase through this website, Stripe checkout, book retailers, publishers, events, or other authorized sellers.
If you purchase through a third-party retailer, publisher, event host, or platform, that third party’s purchase, shipping, refund, and customer service policies may apply.
- Payment Processing
Online payments may be processed through Stripe or another third-party payment processor. We do not store full credit card numbers on this website.
- Order Confirmation
After placing an order, you should receive an order confirmation or receipt through the checkout provider or fulfillment process. If you do not receive confirmation, contact us at info@skidrowtoceo.org.
- Shipping and Fulfillment
Orders placed through this website are fulfilled by or on behalf of T.F. Vaughn Enterprises LLC.
Tracking information is typically sent to the email address provided with the order within 2 business days after the order is processed.
Shipping times may vary based on inventory, fulfillment capacity, carrier delays, incorrect addresses, holidays, or other circumstances outside our control.
- Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. We are not responsible for orders delayed, returned, or lost because of incorrect or incomplete address information provided by the customer.
- Damaged, Defective, or Incorrect Orders
If your book arrives damaged, defective, or incorrect, contact us at info@skidrowtoceo.org within 14 days of delivery. Please include your name, order number, shipping address, and a photo of the damaged or incorrect item.
We may offer a replacement, refund, or other reasonable resolution depending on the circumstances.
- Cancellations and Refunds
Refunds are handled as follows:
- Orders may be canceled for a refund before shipment.
- Once an order has shipped, refunds are generally not available unless the item arrives damaged, defective, or incorrect.
- Shipping charges may be non-refundable unless the refund is due to our error.
- Refunds, when approved, will be issued to the original payment method when possible.
- Other returns are generally not accepted after shipment.
- Digital, Devotional, or Bonus Resources
Free devotional resources, email resources, downloads, or bonus materials are provided as available. We may update, modify, pause, or discontinue these resources at any time.
- Customer Support
For order questions, contact:
T.F. Vaughn Enterprises LLC
Email: info@skidrowtoceo.org
Mailing Address:
742 N. La Brea Avenue
Inglewood, California, USA